Support
Answers questions, prepares responses, checks order status and escalates cases that need human judgement.
Digital employees for real business work
Hire your first digital employee.
Digital employees work around the clock. They answer requests, qualify leads, prepare offers, document meetings and take recurring office work off your team.
No chatbot project. No AI workshop theatre. A productive employee with a job, tools and responsibility.
C
Support employee
Active
Tasks
- Answers customer emails
- Checks CRM context
- Prepares response drafts
- Escalates unclear cases
EmailCRMKnowledge baseCalendar
24/7
available for recurring work
Tools
connected to your systems
Human
approval where it matters
Digital employees
Employees for the work that keeps coming back.
A customer does not hire an agent. They hire someone who takes over a job. CODIKI designs that job, trains the employee and connects the required tools.
Sales
Qualifies leads, follows up, prepares CRM notes and keeps opportunities moving.
Assistance
Coordinates appointments, documents meetings, prepares summaries and keeps routine tasks visible.
Back office
Checks documents, prepares offers, organizes data and supports accounting or administration workflows.
Research
Collects information, compares sources, prepares briefs and turns raw findings into decisions.
Development
Supports repositories, issues, documentation and pull requests as a controlled technical coworker.
What CODIKI provides
From recruiting to ongoing care.
Digital employees need the same things human employees need: the right role, onboarding, a workplace, tools and continuous support.
Recruiting
We identify the right digital employee for the task: support, sales, assistance, back office, marketing, research or development.
Onboarding
We train the employee with company knowledge, documentation, processes, tone of voice, rules, roles and goals.
Workplace
We set up hosting, installation, updates, monitoring, security, backups and integrations.
Tools
We connect email, calendars, CRM, ERP, telephony, Teams, Slack, WhatsApp, databases, APIs and custom systems.
Care
We improve quality, add tasks, extend capabilities and keep the employee reliable in daily operation.
Use cases
Useful in almost every company.
Trades
While the team is on site, the digital employee handles customer requests, appointment wishes and offer inquiries.
Industry
Supports documentation, knowledge management, quality processes and recurring internal coordination.
Agencies
Keeps customer communication, content planning, project organization, offers and reporting moving.
Retail
Answers service questions, supports product advice, handles complaints and checks order status.
Services
Coordinates appointments, qualifies leads, prepares offers and follows up on open conversations.
Why now
From AI chat to a digital coworker.
ChatGPT & prompting
A useful start, but still one person asking and one model answering. The work remains with the user.
AI-enhanced workflows
Classic n8n and API workflows become smarter when AI can read, classify, summarize and prepare decisions.
Digital employees
The employee has a job, tools, rules, knowledge and a clear handover to humans. This is where CODIKI specializes.
They do not replace people. They take over the tasks people are too valuable for.
Insights
How digital employees work.
Practical notes on AI workflows, agents, tool access, onboarding and operating digital employees responsibly.
Digital employees instead of another chatbot
Companies do not need another AI interface. They need someone who takes over recurring work with clear tools and responsibility.
From normal workflows to AI-supported work
n8n and API workflows become more useful when AI can read, classify, summarize and prepare decisions.
Open insights
Practical notes on AI workflows, agents, tool access, onboarding and operating digital employees responsibly.
Start
Which role should your first digital employee take over?
Describe the work that should no longer stay on your desk. CODIKI will respond with a realistic first role, required tools and implementation path.
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